Parcel / Courier Scam — How It Works, Warning Signs & Reported Numbers

🚩 Warning Signs — What Scammers Say

Caller mentions "parcel"
Caller mentions "pos laju"
Caller mentions "pakej"
Caller mentions "pick up your parcel"
Caller mentions "customs clearance fee"
Caller mentions "delivery pending"

📝 Example Scripts — What They Actually Said

"Your parcel has been held at our customs facility. A customs clearance fee of RM150 is required for release. Please press 1 to speak to an officer."
Reported 9 Jun 2026

💬 Fake Names Used

Caller ID / Spoofed Names

📞 Pos Laju Customer Service 📞 Royal Mail Parcel

📞 Most Reported Numbers in This Campaign

1 +60133334444 Maxis · Penang, MY High 1 report 2 +447911223344 EE · London, GB High 1 report

💬 Recent Community Reports

Scam +60133334444 Penang, MY 9 Jun 2026

Caller ID shown: "Pos Laju Customer Service"

Fake Pos Laju call. Said my parcel was held at customs and I needed to pay RM150 clearance fee. I wasn't expecting any parcel. Scam.

Scam +447911223344 London, GB 8 Jun 2026

Caller ID shown: "Royal Mail Parcel"

Fake Royal Mail SMS then follow-up call from this number saying my parcel required a customs fee. Clicked nothing, reported to NCSC.

🛡️ How to Protect Yourself

Never share OTPs, TAC codes, or passwords with anyone who calls you — even if they claim to be from your bank or a government agency.

Hang up and call back the official number from the organisation's website. Scammers cannot intercept calls made to official numbers.

Search the number here before calling back. Community reports reveal whether a number is known for Parcel / Courier Scam activity.

Report the number after receiving a suspicious call. Your report protects others from the same scam campaign.

🔗 Related Scam Campaigns

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